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Morris & Milne Privacy Policy 

Effective Date: 28th January 2025

At Morris & Milne Interiors, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our services or interact with our website, in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Information We Collect

  • Contact Form: When you contact us via our contact form, we collect your name, email address, and phone number.

  • Booking/Service Details: When you book a service, we may collect your address and additional contact information to provide the service.

2. How We Use Your Data

  • Primary Use: We collect personal data to respond to inquiries and fulfil services (e.g., furniture upcycling, bookings, etc.).

  • Secondary Use: We may share your contact information with contractors or delivery services necessary to complete the service.

  • Mailing List: With your consent, we may add your email address to our mailing list to send newsletters, updates, and promotional content.

3. Legal Basis for Processing Data (GDPR Compliance)

Under the GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you sign up for our mailing list or contact us via the website, you consent to our processing of your personal data for the stated purposes.

  • Contractual Necessity: We process your data to fulfil services you have requested (e.g., responding to inquiries, providing a service, processing bookings).

  • Legitimate Interests: We may process your data for legitimate interests, such as improving our services, communicating updates, or marketing.

4. Data Sharing

  • Service Providers: We may share your contact details (name, phone number, address) with contractors or delivery services to fulfil the service.

  • Mailing List Providers: Your email address may be shared with third-party services (such as Mailchimp) to manage and send marketing communications.

5. Data Retention

  • We retain personal data indefinitely to ensure a smooth response in the future should you return for further services. You may request deletion of your data at any time by contacting us via email.

6. Your Rights Under GDPR

Under the GDPR, you have several rights regarding your personal data:

  • Right to Access: You have the right to request access to the personal data we hold about you.

  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.

  • Right to Deletion: You may request the deletion of your personal data at any time (also known as the "Right to be Forgotten").

  • Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain circumstances.

  • Right to Object to Processing: You can object to the processing of your personal data under specific circumstances (e.g., for marketing purposes).

  • Right to Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [Your Contact Email].

7. Data Security

While we do not have a specified data security system in place, we take appropriate steps to protect your personal data from unauthorised access, disclosure, alteration, or destruction. We store and protect your data with basic security measures, such as limiting access to authorised personnel.

8. Data Collection from Children

We do not knowingly collect personal data from children under the age of 16. If we become aware that we have inadvertently collected personal information from a child, we will delete it.

9. International Data Transfers

We do not transfer or process personal data outside of the country where our users reside. All personal data is stored and processed within the country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to comply with applicable laws, including GDPR. Any changes will be posted on this page with an updated "Effective Date."

11. How to Contact Us

If you have any questions about this Privacy Policy, how we handle your personal data, or would like to exercise your rights under the GDPR, please contact us at: natmm.design@gmail.com

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